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Millerpr
New Member
New Member
‎07-24-2015 05:44 AM

6015 not clearing print image

Product Name: Other - specify product in post

Hi

 

My Workcentre 6015 is no longer clearing the print image

ie: it leaves a faint copy of the previous text on what should be blank sections of the page

 

Maybe the drum needs replacing - however, I cannot find a replacement drum from any supplier.

Can anyone direct me to the part number or reference so that I can buy a replacement.

 

FYI:  I am in ireland.

TIA. PM

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CherylO-Xerox
Community Manager
Community Manager
‎07-28-2015 02:12 PM

Re: 6015 not clearing print image

Hi Millerpr,

Thank you for using the Support Forum. Please take a look at the solutions for ghosting or residual image. If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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