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Bob_W
New Member
New Member

6022 Printing Pages With A Blue Background

Product Name: Phaser 6022
Operating System: Windows 10 x64

My 6022 is printing pages with a blue background. I replaced the cyan cartridge, but it didn't help. Another post suggested swapping the drum with a different color, to see if the problem moves. I cannot find any information on how to remove a 6022 drum. Any help will be greatly appreciated.

Blue.jpg

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CherylO-Xerox
Community Manager
Community Manager

Re: 6022 Printing Pages With A Blue Background

Hi Bob W. 

 

Thanks for using the Support Forum.  Please take a look at this article To Clean the Color Toner Density Sensor from the knowledgebase for your printer.  Alternatively, you can visit our Contact Us page for other support options: https://www.xerox.com/en-us/about/contact-us
Scroll down to the Worldwide Contacts and select your Country

Thanks,
CherylO-Xerox
Community Manager

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