6180N color issues now driver issues

[CathyO-Xerox]

Hi there,

I would recommend contacting our Support Centre and they should be able to troubleshoot and provide some knowledge on this issue. The Support options for this device are located HERE. Please have your device serial number ready as they will need that to authenticate you.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

[thecoolcomputerguy]

problems getting to print in color at first now cannot get correct drivers

any secrets to this device? The Microsoft PL6 would not print in color...I got a laptop to work somehow several months ago....it shows a 6180\6189 Class driver...I cannot get my 2 newly upgraded Windows 10 laptops with this driver! ONLY the non color printing Microsoft PL6 one!

Not sure if I just forgot or something has changed with the drivers for this unit. Can I get some help in find the driver I need.

Phaser 6180N