Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
KenB-Xerox
Xerox Employee
Xerox Employee
‎09-29-2010 10:55 AM

Re: 6204 Wide Format Not Printing After Vista 64 Upgrade

Hi,

 

I'd recommend trying to go back to a 13.X driver and seeing if that fixes the problem.  If it does then I recommend waiting to update to the new driver until our next version 15.0 is released.  If that doesn't fix it then I'd recommend contacting the support hotline.  They can ensure you have the latest controller software installed and should be able to help you get back up and running again.

 

Regards,

KenB-Xerox

0 Kudos
Reply
bbrown777
New Member
New Member
‎09-21-2010 01:49 PM

6204 Wide Format Not Printing After Vista 64 Upgrade

Product Name: Other - specify product in post

We have a 6204 Wide Format machine that is not printing after upgrading both the firmware (1.01.07) and the print driver (14.01.02). It will copy and scan / retrive without a problem but for some reason has rendered printing capability useless. Both updates are the most recent that Xerox has. Has anyone seen similar issues? Can anyone offer any advice?

 

Thanks,

Brian

0 Kudos
Reply