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communicore
communicore New Member
New Member
‎03-11-2014 10:26 AM

6204 Wide Format VPN communication issue

We have a 6204 Wide Format Printer at location A, and a terminal server at location B, a vpn connects the two locations, and should be wide open between them.  At location A, we are able to print directly to the 6204, can successfully ping it, and can access the web interface.  At location B, we can do none of these things.  We can access/ping other devices at location A from location B with no problems.

 

The printer port configuration on the terminal server at location B is set to match the local installs at location A, using LPR with the Queue name plt00 and LPR byte counting enabled.

 

Any suggestions for making the printer accessible from location B are welcome.

 

Thanks,

Matt

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎03-13-2014 05:41 PM

Re: 6204 Wide Format VPN communication issue

Hello communicore,.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox 6204 Wide Format.  

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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