what firmware is installed on your machine? that error code is fixed in firmware 71.20.31 or later
be also sure you install the latest driver, the new global driver on the xerox site fixes also lots of office issues
We just bought new WC 7120. Almost everything is working perfectly except printing from MS Excel. In printer dialog I can set whatever I want but printer always end up with 024-747 error.
What's wrong?? What can I do to correct this behavior?
Printer have latest firmware and we are using latest drivers.