If drawer 3 is set to letterhead and a 1 page job is sent using letterhead as paper source, the job duplexes. If drawer 3 is is chosen as paper source the job does not duplex. Happens from PCL5 and PCL6.
Machine bug?
Hello BQBSJT.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7225.
Alternatively, you can visit our Contact Us page for other support options.