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SmilePrint New Member
New Member

7500 Printer uses Magenta in Black only areas.

Operating System: Windows 10 x64

I use CorelDraw x5 and build designs using CMYK.

However when some are sent to print, grey shadow areas print out as a reddish grey, like Magenta has been used in part.

On B/W only docs I manage this by selecting Print in Greyscale in the print window and Print Using Xerox B/W in the Xerox print window.

But sometimes I have docs which have a colour photo... and the photos is a bit reddish, and the bacl lines and shadows are definately red.

Thsi has occurred since I changed Computers, so I'm sure its a driver issue, and despite having been thoroughly though all options I can uncover, I'm at a loss....

Also, as I purchased the machine as opposed to leasing it I have no support contract and its £350 for a enginerr call out!!!

Ideas anyone??

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: 7500 Printer uses Magenta in Black only areas.

If you've already tried the win10 x64 drivers. Give the win 7 64 drivers a shot

 

https://www.support.xerox.com/support/phaser-7500/downloads/enus.html?operatingSystem=win7x64&fileLa...

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