cancel
Showing results for 
Search instead for 
Did you mean: 
blinddog
New Member
New Member

7750 streaks in magenta only - not imaging unit

Product Name: Other - specify product in post

Hi, I have a 7750 GX and I am getting a light streak in the same place on the page in the magenta color only.  Normally this means the imaging unit is going bad, so I switched out the unit and I am still getting the streak.  I is always in the exact same place on the page in the magenta color only.  Any help?  Thanks.

0 Kudos
1 Reply

Re: 7750 streaks in magenta only - not imaging unit

Try cleaning the laser window for magenta. There is a cleaning wand inside the front cover that inserts into a hole you can see once you take out the waste cartridge. Push the wand all the way to the back and pull all the way out for one cleaning cycle. Repeat three times.

0 Kudos