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7750DN printing a colorful tie-dyed effect on every page

This problem, viewable at http://66.39.107.26/7750dn.htm, just started overnight. At first we were able to run 50 or so blank pages to lighten the effect, and then get an acceptable print of what we really wanted. Now, though, the colors are darker and no longer getting lighter with each print. The machine sits idle for days at a time between print jobs. The effect seems to be worse each time we try to use the printer. Has anyone ever seen this type of major print defect and know a cause? Doesn't seem match anything in the troubleshooting. Thanks in advance!

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Community Manager
Community Manager

Re: 7750DN printing a colorful tie-dyed effect on every page

Hi itsupport,

Thank you for using the Support Forum. First I have to say I have never seen a prettier print defect.  But seriously please take a look for this solution for molted colors on prints.  If the paper type and the humidity is not the issue then please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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