Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-05-2016 02:14 PM

Re: 7830 can't print.. need to reboot it.

Hi sugar,

Thank you for using the Support Forum. Please follow these instruction to reset the machine.

Reset the System Software and Network Controller From the Control Panel

CAUTION: Depending on the state of the printer, a software reset may delete all pending jobs from the print queue.

To reset the system software:

  1. Login as the System Administrator or Key Operator. See the Related Content section for additional information.
  2. Press the [Log In / Out] button on the Control Panel. The Log In window will be displayed. Log in using your admin username and password. 
  3. Press the [Machine Status] button on the Control Panel. The Machine Status screen will be displayed.
  4. Select the [Tools] tab on Touch Screen.
  5. Select the [Troubleshooting] button.
  6. Select the [resets] button.
  7. Select the [Software Reset] button, and then select [All Software].
  8. Select the [Reset] button on the Software Reset Confirmation screen. The printer will reboot.

    NOTE: The printer will not be available for printing, or viewable through CentreWare Internet Services (CWIS), until the Network Controller completes the reboot process and reconnects to the network.

If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
sugar
New Member
New Member
‎06-21-2016 04:57 PM

7830 can't print.. need to reboot it.

Product Name: Other - specify product in post

7830 can't print.. need to reboot it.

 

help please. 

 

thanls

0 Kudos
Reply