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Reydel29 New Member
New Member

7835 paper jams from every tray

Hi i got 7835 it jams from every tray i use and bypass tray 5 also,i get these error codes below..any help well be appreciated.

 

Error Message: Paper jams – Errors

>>>>>> 303.777.00,

377.307.00,

377.903.00,

377.900.00,

377.901.00

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3 Replies
Kimzi Valued Advisor
Valued Advisor

Re: 7835 paper jams from every tray

Hi you!

 

Where in the machine does it jam?

Have you checked your settings compared to the paper you're using?

 

Best Regards

Kimzi


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Account Deactivated

Re: 7835 paper jams from every tray

Hi Reydel20.

Thank you for using the forum.

Kimzi is correct that some errors may be caused by the paper used.

 

I would also like to share with you the links to some of the Fault Codes you identified.  These solutions may help.

303.777.00

http://www.support.xerox.com/support/WC780X/support/en_US.html?objGUID=16509

377.903.00,

http://www.support.xerox.com/support/WC780X/support/en_US.html?objGUID=16482

377.901.00

http://www.support.xerox.com/support/WC780X/support/en_US.html?objGUID=16522

 

There is an extensive knowledge base located at Xerox Support & Drivers

I have include the link to the two different controllers. 

WorkCentre 7830/7835/7845/7855 with built-in controller

WorkCentre 7830/7835/7845/7855 with EFI Fiery Controller

 

I hope all this information helps you.

Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Thanks,
SandyP-Xerox
Moderator
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fiery Occasional Advisor
Occasional Advisor

Re: 7835 paper jams from every tray

You may have a piece of paper stuck in the exit path. Look at the area where the leading edge of the paper is stopping. Does the lead edge get damaged or skewed or does it just stop with no damage in the same spot from all trays? The 303.777 is not related to the jams. Power loss detected is usually because the machine was powered off incorrectly.

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