Try rebooting the printer, because with that enabled, when you select the job on the Job Status screen you should get the new prompt right at the menu top :
And when you select it you should be able to choose anything currently loaded like so:
It isn't on by default in the newer firmware, you need to enable it in the MFP's web page.
CWIS > Properties > Services > Printing > General
Hello- I have two questions pertaining to using WorkCenter7845 units, which we have two of.
If a user prints a pdf that is not in a supported papersize on the device, their print job falls in the dreaded 'Resources Required' queue at the device. From the device, you cant do anything with it except delete it. I though that with the latest firmware there was a way to select it from the the resources required list and then select another size paper and print it? Is there a way to do that or am I not understanding that correctly.
The second quuestion: Formerly we had a Sharp MFD. Our Engineers could take a large AUtoCad paper drawing (36x48) and put a corner of it (or any small section of it) on the scanner glass and make a copy of that section. The 7845 will not comply and it just throws a papersize error that you can't get past. Is there a way to do this? 'Auto select' is the default for papersize.
Solved! Go to Solution.