Hi and welcome to the Forums. Message on the control panel was trying to get you to go to support from the printer I believe. THe code can be searched at the support page for your printer. Here is the link to the fault code 07.010.43. It looks like you may need service for this code if powering off and back on does not clear the problem.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!