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8560 Error 07,010,43:2644

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Can someone PLEASE tell me what this error is and exactly how to fix it.. The printer turned on rebooted 3x then worked fine. Then I turned off the power and back on the power and now it is giving me this  Error 07,010,43:2644 , This has been a ongoing problem since I got this unit. It takes almost a whole day to get it back up and running. Any help would be great.. Thanks in advance 

 

 

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Valued Advisor
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Re: 8560 Error 07,010,43:2644

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What it means is this:

Printhead is Stuck or is Not tilting Properly over the Cam

 

• Check that the Process Drive gear train is properly homed.
• Check for obstructions or ink spills around the Printhead.
• Verify the Printhead travels smoothly from left to right.
• Check the Printhead Restraint Arms.

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Joe Arseneau
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Re: 8560 Error 07,010,43:2644

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Can you please tell me how to do these steps? 

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Valued Advisor
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Re: 8560 Error 07,010,43:2644

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See this

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Joe Arseneau
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Re: 8560 Error 07,010,43:2644

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I will, As soon as you can inform me of how to fix this error. I do not have step by step instructions therefor I can not fix it. Please provide these instructions so I can see if they resolve the issue. Thank you

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Re: 8560 Error 07,010,43:2644

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Ok so I got the unit to work last night and print, Then shut it down for the night and now when I came in this morning I am getting another error. 07,010,43:2647 Any idea what that one means? It seems to just want to keep throwing up random codes to me.. 

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Valued Advisor
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Re: 8560 Error 07,010,43:2644

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All the 07,010,432 errors are for the print head. I linked a site that explains how to try and fix it.

If you can't fix it with those steps you will need to pay someone to fix it for you.

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Joe Arseneau
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Re: 8560 Error 07,010,43:2644

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IS there a reason that when I do get it to come on and leave it on it works 100% but if i shut it down and it cools down then it has to be restarted and reset 5x before it works again? 

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Re: 8560 Error 07,010,43:2644

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I would have to guess that it is because the it goes to the home position when it shuts off. Until it doe shtat there is no issue.

Same with the turning on multiple times, it just keeps trying to move past whatever obstruction it hits until it finally passes it, atthat point it works fine until it goes back to the home position.

 

 

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Joe Arseneau
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Re: 8560 Error 07,010,43:2644

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Do you have some type of service guide that would show me exactly how to disasemble this unit and clear that obstruction out of the way? 

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