8560 Error 07,010,43:2644

[thereverend2u2 · Accepted solution]

For anyones future use I did find a link where you can get the service manual. I have put it in here for everyone out there that needs it

http://whatusay.net/8560.pdf

Copy and paste into your brouser. 

[Joe Arseneau]

I do not, not sure where you could obtain such a thing.

[thereverend2u2]

Do you have some type of service guide that would show me exactly how to disasemble this unit and clear that obstruction out of the way? 

[Joe Arseneau]

I would have to guess that it is because the it goes to the home position when it shuts off. Until it doe shtat there is no issue.

Same with the turning on multiple times, it just keeps trying to move past whatever obstruction it hits until it finally passes it, atthat point it works fine until it goes back to the home position.

[thereverend2u2]

IS there a reason that when I do get it to come on and leave it on it works 100% but if i shut it down and it cools down then it has to be restarted and reset 5x before it works again? 

[Joe Arseneau]

All the 07,010,432 errors are for the print head. I linked a site that explains how to try and fix it.

If you can't fix it with those steps you will need to pay someone to fix it for you.

[thereverend2u2]

Ok so I got the unit to work last night and print, Then shut it down for the night and now when I came in this morning I am getting another error. 07,010,43:2647 Any idea what that one means? It seems to just want to keep throwing up random codes to me.. 

[thereverend2u2]

I will, As soon as you can inform me of how to fix this error. I do not have step by step instructions therefor I can not fix it. Please provide these instructions so I can see if they resolve the issue. Thank you

[thereverend2u2]

Can you please tell me how to do these steps? 

[Joe Arseneau]

What it means is this:

Printhead is Stuck or is Not tilting Properly over the Cam

• Check that the Process Drive gear train is properly homed.
• Check for obstructions or ink spills around the Printhead.
• Verify the Printhead travels smoothly from left to right.
• Check the Printhead Restraint Arms.