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proquilter New Member
New Member

8560 stuck in pause mode

My 8560DN shows it is paused. I can click resume printer and it immediately goes back to paused. The screen on the printer says it's ready for printing. I've tried restarting the computer and shutting off and turning back on the printer. I'm using a Mac with OS 10.6.8 and print drivers are current.

Any suggestions?

Thanks.

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2 Replies
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Detlef Frequent Member
Frequent Member

Re: 8560 stuck in pause mode

There is some information on the net saying that there is a major problem with 10.6.8 and network printers (all). The only remedy for the moment seems to be to reinstall 10.6 and use the combined updater to 10.6.6.

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Xerox Employee JohnM-Xerox
Xerox Employee

Re: 8560 stuck in pause mode

Hello proquilter,

 

Check this thread by another member that appears on this Board (Printing Board) as there are many people that are experiencing the same problem.

 

John

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