8560 stuck in pause mode

[robrob]

My 8560DN shows it is paused. I can click resume printer and it immediately goes back to paused. The screen on the printer says it's ready for printing. I've tried restarting the computer and shutting off and turning back on the printer. I'm using a Mac with OS 10.6.8 and print drivers are current.

Any suggestions?

Thanks.

[robrob]

My 8560DN shows it is paused. I can click resume printer and it immediately goes back to paused. The screen on the printer says it's ready for printing. I've tried restarting the computer and shutting off and turning back on the printer. I'm using a Mac with OS 10.6.8 and print drivers are current.

Any suggestions?

Thanks.

[Fabio]

have you tried upgrading the firmware ? : http://www.support.xerox.com/support/_all-products/file-download/enus.html?contentId=119741