I was wondering if anyone has had problems printing in color on Windows 7 computers to the phaser 8560MFPD.
Ive tried to install the new drivers but an error keeps popping up saying that:
WIndows can't open Add Printer.
Operation could not be completer (error 0x0000007e).
Also from this printer it only allows me to print to tray 1.
I have installed the software on my other computers in my network (none are running windows 7) and they print in color and from tray 2,
Any suggestions would be great,
i have seen that also several times
Try this :
install a printer on a lpt1 port with a generic driver.
Then go to the properties of that driver , change the port to a TCP IP port , then go to advaned , and replace the driver with a new xerox driver
I downloaded the global print driver and now I'm printing in color from my windows 7 computer.
But now my printer keeps on losing its connection from my network and I have to keep doing a network reset to keep it on,
I would recommend returning to the regular PS Win7 8560 driver, and then once that is reinstalled, do the following to resolve the B&W issue;
1). Go to Start and select Devices and Printers
2). Right click on the printer icon and select Properties
3). Go to the Options tab
4). Under Device Options, you should see a Configuration drop down menu, select 8560MFP in that list.
5). Click Apply and OK to exit out of this window and you should be good to go!
Hope that helps!