8570 Error message Waste Bin full

[HarrisM]

Hi, http://forum.support.xerox.com/t5/Printing/Phaser-8560DN-reports-quot-Ink-toner-empty-quot-quot-Ink-... is the same issue. I posted the following there

I have the same problem on two different systems running the 2d release of 10.6.8. The problem was NOT there under 10.6.7 before upgrading. I am seeing this printing to several Phaser 8550 printers. I tried upgrading to the new 2.0.9 drivers, that did NOT fix the problem.

[Rich D · Accepted solution]

Not much help but I had the same problem with a customer running an Apple laptop with Mac OS 10, IIRC.

Never was able to get rid of it after reloading Apple drivers and updating the machine software.

Put the machine in a different class room in a school and that teacher has never had a problem with it.

It is on the same network just the next room over.

:-~

[TimD-USX13774-xrx · Accepted solution]

All,

This is an Apple OS bug, more specifically and issue with the verison of CUPS that is used in OS 10.5.x and 10.6.x.  Some of the error messages were fixed in a combofix released by apple for 10.6.8 but the issue appears to be fully resolved in 10.7.3 and up.  More information can be found on this issue at this thread.

Hope this helps.

Thank you,

Tim

[steven_phan]

the bin emty but it dirty. the IR eye  think it's full   clean the bind shine where the IR is  then it is OK