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lilsalt New Member
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8570 Error message Waste Bin full

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My Colorcube 8570 is two months old. I got an error message "ink/Toner Waste Bin full" I emptied the waste bin. It is empty now. I send a print job, and I get the same error, however, the file prints without me having to do anything. I tried resetting the printer, and the error still comes up each time I print. When I check supply levels it says waste tray ok. How do I get rid of the error? Machine: Colorcube 8570 DN Mac Version 10.6.8 Driver Version 2.7.0

 

UPDATE:  I found a firmware update for this machine.  I installed it.  It did not solve my problem with the "waste bin full" error message...  Still need help!

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13 Replies
lilsalt New Member
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Re: 8570 Error message Waste Bin full

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This error is due to a recent Apple software update.  It affects not just Xerox printers, but a host of other printer manufacturers.

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Fabio Valued Advisor
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Re: 8570 Error message Waste Bin full

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same thing happes here on our device

we dont use apple

 

if we clean the waste bin, and put it back in, the machine still says its full...

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Community Manager CherylO-Xerox
Community Manager

Re: 8570 Error message Waste Bin full

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Hi Lilsalt, 

The issue you are seeing is not related to the Apple driver issue.  The waste bin full error can occur if the waste bin was not removed from the machine for over 10 seconds when it was emptied.  Please remove the waste bin and wait for a full 10 to 20 seconds before replacing the Waste bin. 

If the message still displays turn off the machine and leave it off for 1 minute then turn the machine back on.  Please let us know if either of these work to clear the message.  Thanks for being a member of the Support Community we appreciate your participation. 

CherylO-Xerox

Forum Moderator

 

Thanks,
CherylO-Xerox
Community Manager

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lilsalt New Member
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Re: 8570 Error message Waste Bin full

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I removed the waste bin.  I shut down the printer.  I restarted the printer.  It recognized the wastebin was missing.  I replaced the waste bin.  I printed a job.  The error still appears on my computer.  I got a message the driver was corrupt.  I downloaded the driver and reinstalled it.  I attempted to print, and got the same waste bin error.

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lilsalt New Member
New Member

Re: 8570 Error message Waste Bin full

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:womanvery-happy:

I deleted the printer and added the printer over my network.

 

The waste bin full error has gone away.

 

I printed and it did not return...

 

 

fpierce New Member
New Member

Re: 8570 Error message Waste Bin full

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Do you think that deleting the printer and adding it over the network would do the same for an 8560 that has the same problem, plus the problem of empty ink trays.
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Alexdiaz New Member
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Re: 8570 Error message Waste Bin full

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I've updated driver and firmware for both Xerox Phaser 8560 & ColorQube 8750 and still get the waste error?  Any help will be much appreciated.

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lilsalt New Member
New Member

Re: 8570 Error message Waste Bin full

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The eror message did not go away after all, it was just a phenomenon.

 

Though it does not affect my ability to print, it is annoying to see that waste bin full message.

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sf New Member
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Re: 8570 Error message Waste Bin full

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I installed the latest drivers released July-22-2011 for our 6400X on OSX 10.6.8 and I'm still seeing the same error when printing about the waste bin being full.

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