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Hammerhead
Frequent Member
Frequent Member
‎05-14-2014 08:53 AM

8570 Job Account Records Disappear

Product Name: Other - specify product in post

ColorQube8570 seems to delete job accounting records every time the IP address is changed.  Can anyone tell me if they're still accessible, and if so, how can I get them transferred to the Usage Analysis Tool?

 

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-19-2014 12:36 PM

Re: 8570 Job Account Records Disappear

Hello Hammerhead.

 

Thank you for using the Support Forum. I am not  aware of a way to retrieve the information.  Please consider

contacting your local support centre for additional information. 

Thanks,
CherylO-Xerox
Community Manager

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