8570 Job Account Records Disappear

Hammerhead · ‎05-14-2014

ColorQube8570 seems to delete job accounting records every time the IP address is changed. Can anyone tell me if they're still accessible, and if so, how can I get them transferred to the Usage Analysis Tool?

CherylO-Xerox · ‎05-19-2014

Hello Hammerhead.

Thank you for using the Support Forum. I am not aware of a way to retrieve the information. Please consider

contacting your local support centre for additional information.

Thanks,
CherylO-Xerox
Community Manager

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8570 Job Account Records Disappear

Re: 8570 Job Account Records Disappear