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sharyn11
New Member
New Member
‎10-02-2015 01:06 PM

8570 print quality issue

Product Name: Other - specify product in post

This is so strange but when I replaced the maintenance kit the quality of the printing on the 8570 became light, broken and muddled with gray. When I went back to the old MK it was fine again. They just sent a different kit which I put in and the print is bad again. I've cleaned the machine, powered down and up and nothing seems to fix it. Any suggestions?

 

Thanks in advance. 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎10-05-2015 12:52 PM

Re: 8570 print quality issue

Go to Control Panel > Troubleshooting > Print Quality Problems > Eliminate White Stripes > Basic

 

You may need to run it a few times to prime the cartridge

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Joe Arseneau
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