cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

8860MFP printing problem with google maps

I have a 8860MFP with operating system 9.76 and I have a windows 7 64 bit computer using a 8860MFP PS 64 bit driver, whenever I try to print a google map it restarts the printer and nothing prints. Does anyone have the same problem?

0 Kudos
4 Replies
Highlighted
Community Manager
Community Manager

Re: 8860MFP printing problem with google maps

Hi command78

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 8860MFP 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Highlighted
New Member
New Member

Re: 8860MFP printing problem with google maps

After 3 years of talking with Xerox, HP, and an IT specialists I finally fixed the same problem today. The fix is easy! Download the newest firmware 10.78/ps 4.2.8. Download instruction are included in the file you save to your computer. Every problem I had printing has been resolved and I found the solution by searching different forums.
0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: 8860MFP printing problem with google maps

This is actually a know problem at Google Maps. - Google Forum:

http://productforums.google.com/forum/#!topic/maps/65951x6Dib4[1-25]

 

Tried printing by using File -> Print?

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: 8860MFP printing problem with google maps

xerox will release verry soon a new global driver : 5.273.21.0  , it will be fixed there

0 Kudos