cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

8880 - constant crashing

Hi.  I have an 8880dn and it keeps crashing whet it gets connected to my new router.  With the cable out I can get it past start up, but as soon as I plug it back in, it crashes.  If I connect the cable directly to the computer it doesn't crash - but it won't print either. 

 

I have urgent orders to print this weekend and would be really grateful for some help.


Thank you,

Caroline


Edit: I have now tried another network lead and it's the same thing.  I really don't know what to do?

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: 8880 - constant crashing

If it is DHCP, set it to static (or vice versa)

 

Printer Setup > Connection Setup > Network Setup > TCP/IP setup

If static > IPv4 > Ipv4 Address and give it  good unused IP address and the correct subnet/gateway

If DHCP > DHCP > ON > OK

 

If that doesn't work get yourself a USB cable and wire it direct via USB to the PC.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos