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Joe Arseneau
Valued Advisor
Valued Advisor
‎06-27-2016 12:31 PM

Re: 8880 - constant crashing

If it is DHCP, set it to static (or vice versa)

 

Printer Setup > Connection Setup > Network Setup > TCP/IP setup

If static > IPv4 > Ipv4 Address and give it  good unused IP address and the correct subnet/gateway

If DHCP > DHCP > ON > OK

 

If that doesn't work get yourself a USB cable and wire it direct via USB to the PC.

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Joe Arseneau
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Caroline
New Member
New Member
‎06-25-2016 03:37 AM

8880 - constant crashing

Product Name: Other - specify product in post

Hi.  I have an 8880dn and it keeps crashing whet it gets connected to my new router.  With the cable out I can get it past start up, but as soon as I plug it back in, it crashes.  If I connect the cable directly to the computer it doesn't crash - but it won't print either. 

 

I have urgent orders to print this weekend and would be really grateful for some help.


Thank you,

Caroline


Edit: I have now tried another network lead and it's the same thing.  I really don't know what to do?

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