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2 Replies
Giuseppex58
New Member
New Member
‎07-28-2023 03:40 AM

Re: 9065 when it goes on stand by, frequently we can't use it and we need to reboot

Hi, it isn't a matter of triggering Power Saving, in any case there is a software bug that get stuck the machine and interrupt connection with the RIP so it needs to reboot everything. We tried with a new RIP, new ESS and it got the same result.

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CathyO-Xerox
Community Manager
Community Manager
‎07-27-2023 12:38 PM

Re: 9065 when it goes on stand by, frequently we can't use it and we need to reboot

Hello Giuseppex58,

Have you tried adjusting the Power Save mode settings?

Thanks,
CathyO-Xerox
Community Manager

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Giuseppex58
New Member
New Member
‎07-24-2023 10:36 AM

9065 when it goes on stand by, frequently we can't use it and we need to reboot

Product Name: PrimeLink C9065/C9070 Printer
Operating System: Windows 10 x64

Hi

we have a serious problem with a 9065:  when it goes on stand by, frequently we can't use it and we need to power off and then power on. This machine has Rip Exi 9065 softw. 2.0. The Xerox technician replaced boards, the whole Rip, but the problem is always there. I mind this is a software bug. Does anyone have the same problem? I can't believe we are the only one in the world.

 

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