Thank you for using the Support Forum. Please turn off the printer then stop and restart the spooler on the PC following these steps:
To perform a Print Spooler Reset:
Then turn the printer back on and see if that fixes the issue. If not please consider contacting your support centre for further assistance.
This printer is on our home network using an IP port setting. A PDF document is stuck in the NIC and constantly prints. Cancelling the job from the printer's menu doesn't correct the problem.
The only way to stop it from printing the same document continuosly is to disconnect the network cable from the printer.
No matter how long I leave it disconnected, when I re-connect it, the job starts to print again.