Account scanning but not printing

[Ann61]

Have tried looking at the knowledge base, sadly it didn't help.

I find support unhelpful, but will try again.

[CherylO-Xerox]

Hi Ann61, 

Thank you for using the Support Forum. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6515

 Alternatively, you can visit our Contact Us page for other support options.

[Ann61]

I have 2 administrator accounts.  One scans and prints, the other will only scan, no printing.  Can not work out why.