Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
TonyP-Xerox
Moderator
Moderator
‎10-13-2023 07:31 AM

Re: Accounting Is Disabled But Still Being Prompted for UserID and Passcode

Hi mcoomber, it sounds like the print drivers are still configured to prompt for accounting. Depending on how you are printing, you may need to change the default settings on the server or on the clients PC. 

 

TonyP

Reply
mcoomber
New Member
New Member
‎10-10-2023 10:20 AM

Accounting Is Disabled But Still Being Prompted for UserID and Passcode

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10

I have disabled Xerox Account Methods from the Control Panel and Web Services however, users are still being prompted to enter UserID and passcode. 

I have four Xerox C8070 Printers. I succeeded with three but having this problem with just one of them.

These printers are networked and deployed via GPO from a Windows Server 2016. 

Any help that may resolve this issue is welcome.

Thanks

0 Kudos
Reply