A good step may be to look at the Auto Alignment Procedure: https://www.support.xerox.com/en-us/article/en/x_versant80_en-O1790
Hello Ms1967,
I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.