Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Matthew-CBRE
New Member
New Member
‎07-11-2019 05:49 AM

Additionnal and useless print

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10 x64

One of our Printers prints an additional sheet of paper with every print job she receives.

the information on it is the details of the job.

detail-print-job.PNG

I think it is just an option to disable in the settings on the device, but I looked into it and don't find it.

Can you help please.

 

0 Kudos
Reply
1 Reply
GabiE-Xerox
Xerox Employee
Xerox Employee
‎07-11-2019 01:32 PM

Re: Additionnal and useless print

Hi,

It is named Banner Page or Job ID.

It can be disabled from printer driver: click right on driver, click on Printer Properties, click on Advanced tab and ther you will find the Job ID. Disable it.

 

Gabi

Reply