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AirPrint not working

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows Server 2012 R2 x64

My AltaLink C8055 is connected via Ethernet to our network and our wifi connections reside on a seperate subnet.  I have followed all of the instructions on the Manual Wide Area Bonjour (DNS-SD) setup and added all DNS records as instructed.  On my Apple device (connected via wifi) I can see and select the printer, but nothing ever prints and the Apple device finally errors out saying "Cannot find printer."  Can you please give me some ideas as to what I might be doing incorrectly?

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: AirPrint not working

Hello CSDFraming,

I found this article from our Support page that may help get AirPrint to work on your device.

Thanks,
CathyO-Xerox
Community Manager

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