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Joe Arseneau
Valued Advisor
Valued Advisor
‎09-26-2017 01:48 PM

Re: Ajusting color curve on job

When you spoke to support to you give relevant information like what version of CWS (5 or 6), what the file is (.pdf.ind.ps etc) how it was submitted (App through driver, Hotfolder, drag and drop in CWS etc etc) What color profile you are modifying, what color is embedded vs what is printing, what actual color you are trying to hit (287 isn't a color, its a number, Pantone Matt 287 is a blueish color, and DIC287 is very not blue)

 

pm287.GIF

 

DIC287.GIF

 

And what printer is it? Which Fiery? Is the Fiery patched to the latest via updates? What firmware on the printer?

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Joe Arseneau
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Dgreene92
New Member
New Member
‎09-26-2017 10:21 AM

Ajusting color curve on job

Product Name: Other - specify product in post

Im trying to adjust the color curve on a job. im using the newest fiery with the efi es 2000 and Im trying to match 287 and it keeps coming out purple. Also every time i open image enhance visual editor it crashes. Tech support was no help, not a big fan of this new software 

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