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CathyO-Xerox
Community Manager
Community Manager
‎12-13-2022 04:01 PM

Re: AltaLink C8035 Refuses to Print 5x7 from Bypass Tray 5

Hello OraReeds,

If you would like to load it in the other trays, refer to this article describing specs for paper types per tray.

Thanks,
CathyO-Xerox
Community Manager

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OraReeds
New Member
New Member
‎12-11-2022 02:28 PM

AltaLink C8035 Refuses to Print 5x7 from Bypass Tray 5

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10 x64

Bypass Tray 5 in general is insanely picky I'm noticing from trying to print normal plain paper to trying to print cardstock. No matter what settings I change it to, whether they be on the box or not, the printer refuses to work 75% of the time from that tray.

This is a huge pain in the rear as we print a lot of 5x7 cardstock and it's just not even accepting the paper anymore from this tray.

Would a better solution be to try and setup a different tray (1-4) to be 5x7 cardstock instead? Is this just a Tray 5 issues with C8035?

I feel like I'm losing my marbles here so any help would be nice.

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