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mrpapas22
New Member
New Member

AltaLink printing out multiple envelopes

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Windows 10 x64

Hello, I am having an issue with our new AltaLink C8145, specifically for one user.

Whenever they print out envelopes, they get one that prints correctly and another that prints out blank. Is there a fix to this? We've already updated their print drivers twice.

 

Just wondering if anyone out there has a solution to this. Thank you!!!!

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: AltaLink printing out multiple envelopes

Hello mrpapas22,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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