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3 Replies
Joe Arseneau
Valued Advisor
Valued Advisor
‎05-23-2018 12:15 PM

Re: Altalink C8055 can't print from usb flash drive

I'm not sure what you have happening there.

But it can't hurt to update the firmware and try again.

If it still messes up, grab a screenshot of the error and post it (Take a pic with your phone or launch the remote control panel)

 

Remote control panel is here:

 1.JPG

 

And also grab a fault for that time via Device > Notifications > Fault History (Just the one that happens at the time of the USB issue, not all of them)

 

2.JPG

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Joe Arseneau
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sbrock
New Member
New Member
‎05-23-2018 08:06 AM

Re: Altalink C8055 can't print from usb flash drive

USB connection mode is set to software tools

 

xerox usb.JPG

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Joe Arseneau
Valued Advisor
Valued Advisor
‎05-22-2018 05:06 PM

Re: Altalink C8055 can't print from usb flash drive

Probably have the port set to Direct Print Via Driver which allows you to print from a PC to the printer via USB, but disables print from USB storage.

 

1.JPG

 

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Joe Arseneau
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sbrock
New Member
New Member
‎05-22-2018 03:24 PM

Altalink C8055 can't print from usb flash drive

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer

Have USB ports enabled under USB Port Security.  Print from USB is Enabled under Print From.  When the USB flash drive is inserted, a message is displayed indicating there a no apps configured to support USB drive functionality.

 

What am I missing?

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