Altalink C80xx 'sold' vs. 'metered' ??

[philippeannet]

Hi & thanks for the feedback !

Should I understand from your answer that the machine should be put in 'sold' mode on your side as well ?

Problem is that every single time I contacted Xerox Support, they refused to provide ANY help, due to the absence of a contract (and even for paying interventions)... so if that's the same story here, buying a 2nd-hand C80xx without support contract, might just be a dead end...  :(

Should I this also understand that the machine can't work 'stand-alone', i.e. without any communication with the Xerox backend servers ?? (something like the 'Smart eSolutions' for the 7830, which I disabled ?) 

[TammyL-Xerox]

Hello philippeannet, 

An onsite technician is not required to convert the printer from metered to sold, but you will need to call into the support department for assistance. Please call 1-800-821-2797.  

[philippeannet]

Hi,

I'm a 'bad' Xerox customer, buying used machines on Ebay or elesewhere (same for the toners), and use them until they die... 

I started with an M24, up to the WorkCentre 7830 I'm running now, and so far, placing a 'sold' toner in the machine converted it automatically to a 'sold' machine.

As the 7830 is getting old, I'm considering a 2nd hand AltaLink C80xx, but I'm a bit worried, as I read several threads mentioning bricked machines while 'playing' with different toner types...

Can someone confirm (or deny) that the C80xx series can also be 'converted' to a 'sold' machine by simply putting 'sold' toners in it ?? I read that (depending on the machine config), a Xerox technician will be required (which is almost impossible to get, for a 2nd hand machine bought on Ebay !)

Thanks in advance for any feedback !