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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Anyone using Xerox Device Agent in their environment? Any tips or hints?

Installation and configuration is simple enough, but you will also need to disable Smart eSolutions/ Xerox Remote Services on the printers themselves, because you can get issues if they both are reporting.

Meter reads just work, Supply ordering requires a phone call, because Xerox needs to know you want auto supplies, they won't can't assume you do.

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Joe Arseneau
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Anyone using Xerox Device Agent in their environment? Any tips or hints?

Product Name: Other - specify product in post

My boss has asked me to look into configuring XDA for centralized reporting and management of our ~13 xerox printers.

Has anyone deployed it themselves? From what I'm reading its a pretty straightforward SNMP monitoring tool that also manages our consumable ordering. I'm just curious if anyone has it and noticed any 'gotchas' during their setup/use?

 
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