We've been struggling with our Phaser 7100N to be able to print with different paper sizes in the main tray and bypass tray. We'd ideally have A3 loaded in Tray 1 and A4 in the bypass tray.
However, we now seem to be stuck where we ALWAYS receive a 024-747 error if set 'Auto-select' for the Paper feed in the print dialogue.
We've returned to only having A4 in Tray 1 and still get this error.
Can anyone suggest how to fix or trouble shoot this?
We're on the latest versions of macOS drivers and printer firmware btw...
macOS | 10.13.3 |
Driver version | 5.3.0 |
Printer firmware | 17.21.1 |
Hi nick-t,
Thank you for using the Support Forum. Please take a look at the solutions for the code you are seeing. If these do not help please consider contacting your support centre for further assistance.