Hello
,
we have Xerox WC 7220 with 3 Trays:
Tray 1 - plain A4 paper
Tray 5 - Lightweight Cardstock A4 paper (company headed paper).
We have a problem - in case tray 1 is during print job empty, printer automaticaly continues in printing on heavy paper from tray 5. Please help me how to disable this feature.
Thank you ahead.
Petr
Hello ictpro
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7220. Also take a look at the System Admin guide for information on tray priority. Make the tray 5 the lowest priority so that when tray 1 is out of paper it will go to one of the other trays before tray 5.
Alternatively, you can visit our Contact Us page for other support options.