Hello ictpro
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7220. Also take a look at the System Admin guide for information on tray priority. Make the tray 5 the lowest priority so that when tray 1 is out of paper it will go to one of the other trays before tray 5.
Alternatively, you can visit our Contact Us page for other support options.
Hello
,
we have Xerox WC 7220 with 3 Trays:
Tray 1 - plain A4 paper
Tray 5 - Lightweight Cardstock A4 paper (company headed paper).
We have a problem - in case tray 1 is during print job empty, printer automaticaly continues in printing on heavy paper from tray 5. Please help me how to disable this feature.
Thank you ahead.
Petr