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Valued Advisor
Valued Advisor

Re: Automatically Select Paper Tray when empty - WC 7220

Hello ictpro


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7220.  Also take a look at the System Admin guide for information on tray priority.  Make the tray 5 the lowest priority so that when tray 1 is out of paper it will go to one of the other trays before tray 5. 


Alternatively, you can visit our Contact Us page for other support options.

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New Member
New Member

Automatically Select Paper Tray when empty - WC 7220

Product Name: Other - specify product in post



we have Xerox WC 7220 with 3 Trays:

Tray 1 - plain A4 paper

Tray 5 - Lightweight Cardstock A4 paper (company headed paper).


We have a problem - in case tray 1 is during print job empty, printer automaticaly continues in printing on heavy paper from tray 5. Please help me how to disable this feature.


Thank you ahead.




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