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B&W Does not work on Airprint

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Not Specified

B&W Does not work on Airprint

Our client has over 50 phones, all on IOS, but it will not allow them to print in color via Airprint.

Please note: XSA is enabled. 

The machine will not print if the wrong accounting code is enabled - which is a good thing; however, it only prints in B&W even when color is selected.

XSA is set to track only color prints. 

Mopria on Android works with no issues. 

Machine is on latest level of software

Any ideas on potential fixes?

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: B&W Does not work on Airprint

Hello matthewlampe, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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