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B210 Printing garbage at times

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Product Name: Xerox B210 Printer
Operating System: Apple iOS

Xerox B210 wi-fi hook up to home network using Apple iMac, O/S is Ventura 13.0. Previously hooked up to HP work laptop with Windows 10 and had same problem.

About 25% (or more) of the time, the printer output will be characters only with no text. Happens with pdf, word and excel documents.

What's the problem and how to fix it?

In advance, thanks very much!

 

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3 Replies
JordanAXAUQE-AA
Agency Analyst
Agency Analyst

Re: B210 Printing garbage at times

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It sounds like a corrupt job or a bad print driver. I would also look to see if the device is up to date on its firmware.

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Re: B210 Printing garbage at times

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I did an upgrade, although I'm not certain it was firmware and thought the problem was fixed. Printed OK for several days.

Bingo, last night it went crazy again.

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Re: B210 Printing garbage at times

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Just did a firmware update, V3.0 to V3.5.

Printed a few things with no issues. I'll give it several days before I "Accept As Solution", but I'm hopeful!

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