B215 job queue problem

[Woliwon]

What's the software version?  Try updating if possible

[cshipman]

Unfortunately, this does not solve the problem because when you go to the job queue, there's nothing listed.  That's the whole issue--it's saying there are existing jobs when there aren't.

[TammyL-Xerox]

Hello andred, 

Please take a look at this article for Managing Print Jobs from CentreWare Web services. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 

[andred]

Hello everyone,
I'm having a problem with my B215
Whenever i try to copy or print anything the following message pop outs
"New job may not be started until previous job finishes."
But when i check the job queue, it's empty. So there's no job to finish

what's the problem? Thank you