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B215 job queue problem

Product Name: Xerox B215 Multifunction Printer
Operating System: Not Specified

Hello everyone,
I'm having a problem with my B215
Whenever i try to copy or print anything the following message pop outs
"New job may not be started until previous job finishes."
But when i check the job queue, it's empty. So there's no job to finish


what's the problem? Thank you

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Community Manager
Community Manager

Re: B215 job queue problem

Hello andred, 

Please take a look at this article for Managing Print Jobs from CentreWare Web servicesIf you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 

Community Manager

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