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5 Replies
Brew
New Member
New Member

Re: B315 keeps printing out a sheet that is not a banner/confirmation page with every print job

it's printing from mainly adobe reader and Google Chrome, we uses Google sheet, google docs, etc. 

it's still giving out this sheet and we haven't been able to narrow it down to where 

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Re: B315 keeps printing out a sheet that is not a banner/confirmation page with every print job

Brew,

What application is the print job originating from?

Google search appears to indicate that it may be a setting within the application where print Document Properties/Summary is selected.

I hope this helps.

Brew
New Member
New Member

Re: B315 keeps printing out a sheet that is not a banner/confirmation page with every print job

Anybody else have any other suggestions on what this page that got printed out may be and how to turn it off?

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Brew
New Member
New Member

Re: B315 keeps printing out a sheet that is not a banner/confirmation page with every print job

thx for the suggestion

unfortunately, it's none of those after checking on them

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CathyO-Xerox
Community Manager
Community Manager

Re: B315 keeps printing out a sheet that is not a banner/confirmation page with every print job

Hello Brew,

All I can find are the steps to turn off the banner page from 3 different locations. Maybe review those to make sure you didn't miss it in one of the 3 areas.

Thanks,
CathyO-Xerox
Community Manager

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Brew
New Member
New Member

B315 keeps printing out a sheet that is not a banner/confirmation page with every print job

Product Name: Xerox B315 Multifunction Printer
Operating System: Windows 10 x64

Need help to stop this page from printing with every print job on the Xerox B315xerox.JPG 

From what I can tell after scouring thru the settings on the printer itself and print preference, this is not a confirmation page, transmission page, nor a Banner page, already turned those off.  This is wasting a lot of paper and toner un-necessarily

Please assist

Thank you 

 

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