B8090 booklet finisher-wrong fold position

[TammyL-Xerox]

Hello shervin zargham, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

[shervin zargham]

Dear Sir/Madam,

Recently we faced a problem on Xerox B8090 on booklet process. In fact, when we send print on the machine, the finisher will fold the paper but not from the half position of the paper. Please find the attachment for the wrong fold position in the picture.

Is there anyway that we can calibrate the position of folding on NVM of the machine?

I do highly appreciate if anyone can help me in this regard.

Many Thanks,

Shervin Zargham