Back printing tilted during a double sided printing

[Paco3869]

Hello,

Since a paper jam, the back printing is tilted while the front printing is ok and this for A4 double sided printing launched from the computer.

The sheet comes out normally but with the back printed at an angle.

When I print on two separate sheets the same document they come out ok.

What can I set in the machine to get correct double sided printing?

Thank you

[CathyO-Xerox]

Hello Paco3869,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

[Paco3869 · Accepted solution]

Hello,

I have updated the drivers and it works fine now.

many thanks to the community.