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Occasional Contributor
Occasional Contributor

Banner sheets on 7556

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Hello,

 

Our 7556 is printing out banner sheets for every print job that is sent to it.

We have logged into the controller as admin and banner sheets show that they are disabled already(set to "no").

Also, "Allow driver to override default settings" is set to "No".

 

Any ideas how to make it stick?

 

Thanks.

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Valued Advisor
Valued Advisor

Re: Banner sheets on 7556

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i had this one time , i configured the banners on the admin page to yes and yes, saved... and the configured back to no and no ...

 

seems when you update a firmware or something, some settings are messed up :)

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Occasional Contributor
Occasional Contributor

Re: Banner sheets on 7556

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Wow, you called that one right Fabio!

That did the trick. Also, you were correct about the firmware upgrade. We did this on Friday, and the issue showed up immediately afterward.

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