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CherylO-Xerox
Community Manager
Community Manager

Re: Big Sur Compatibility Document Update

H WaMa, 

I am unable to test your document.  You would need to contact support to see if they can test it for you.  

Thanks,
CherylO-Xerox
Community Manager

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MRCAnalyst
FreeFlow User

Re: Big Sur Compatibility Document Update

Hi WaMa,

    Please see my accepted solution in regards to your error on the forum post linked below.

 

Link: https://forum.support.xerox.com/t5/Printing/Error-Printing-InvalidFont-Versalink/m-p/241468 

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WaMa
New Member
New Member

Re: Big Sur Compatibility Document Update

Cheryl, 

 

As per another user, this problem is remedied by changing one piece of text in the printer's PPD file. 

Your tech people ought to be able to make this fix pretty easily:


Fixed! By this solution:
From the Finder, select Go > Go to Folder…
In the dialog box, enter: /etc/cups/ppd
In the folder that opens, you should see a .ppd file with the name of your printer — open it in TextEdit (just drag the file onto the TextEdit app)
Look for the line *TTRasterizer: Type42
Change “Type42” to “None”
Save (you may need to enter an Admin password)
https://h30434.www3.hp.com/t5/LaserJet-Printing/After-Update-to-Mac-OS-10-13-High-Sierra-Printer-M55...

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