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Black/blue vertical streaks on all prints

Product Name: WorkCentre 6515
Operating System: Windows 10

 

Hi All,

On all prints(including Scanning) vertical lines of black and blue are placed on the page in the same position. The lines only appear there there has been a print. Therefore, gaps where no printing has occured.

I've disasembled the whole machine. The only bit which caught my eye was cleaner blade on the IBT assy was covered in a large amount of resitual toner inside and on the belt. I've cleaned that up and still see the same lines. 

I've tried the following and hoping and missing something obvious.

- Cleaned the drums with the fibre stick.

- Cleaned the paper rollers. 

- Cleaned the CTD sensors.

- Didn't see anything strange when inspecting the fuser. 

 

Here is a image of the print.

Capture.PNG

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2 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: Black/blue vertical streaks on all prints

Hello Benwilliamhart, 

Have you tried printing the repeating defects page to see if one of the consumables needs to be replaced?  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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Re: Black/blue vertical streaks on all prints

I've just printed off the support page. But because there is so many lines and none of them really match up perfectly. 

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